Payment and Shipping Procedure for Your Package: Case of Togo

Payment and Shipping Procedure for Your Package: Case of Togo

Welcome to YoupiLab, your trusted partner for all your electronic components and equipment needs!
Would you like to shop with us from Togo? We offer flexible payment solutions and fast, secure shipping. Here's how we can serve you best.
For an easy guide, check out our YouTube video here: https://youtu.be/0lSLVhvlRmw

Section 1: Payment Options

We offer 5 payment options to make your purchases easier:

Option 1: Flooz Money
You can make your payment via Flooz using the following numbers:

• Flooz Togo: +228 98 29 61 61
• Flooz Benin: +229 01 99 52 76 27

Option 2: Money Transfer Services
For transfers via Western Union, MoneyGram, Ria, NITA, or Ecobank RapidTransfer, here are the necessary details:

• Name: NONFON
• First Names: Gbenou Junior Cornélius
• Phone: +229 01 61 04 16 22
• Country: Benin
• Region/City: Cotonou

Note: Please write the first names in the order indicated.

Option 3: Bank Transfer
You can also make a bank transfer using the following details:

• Account Name: GENERAL INVASION SARL
• Bank Name: Ecobank Benin
• Account Number: 111 163 740 001

Option 4: Payment via Our Secure Platform
With this option, you can choose from several payment methods, such as:

• VISA
• Mastercard
• T-money
• Flooz Money

Option 5: Direct Order on YoupiLab.com
Place your order directly on our website youpilab.com/components and use the available payment methods.

After making your payment, don’t forget to send us proof of payment.

Please send your proof of payment via WhatsApp to +229 01 61 04 16 22 or by email to sales@youpilab.com. Make sure to double-check the names and details to avoid any transfer errors.

Section 2: Shipping Options

Now that you've made your payment, let's talk about shipping your package.

We offer 5 ways to ship your package to Togo:

1. Shipping via STM Travel Agency

• Delivery time after purchase: 24h to 48h
• Address: Ebé, behind Hôtel de Paix, Locam Street
• Contact: +228 97 38 02 02

2. Shipping via RIMBO Travel Agency

• Delivery time after purchase: 24h to 48h
• Address: Behind Marox, Assiganto, Lomé
• Contacts: +228 92 40 94 94 / +228 90 23 29 45

3. Shipping via Taxi Driver

• Delivery time after purchase: Less than 6h
• Address: Lomé, Orlando bus station, near Assigamé

4. Shipping via Togo Post

• Delivery time after purchase: 3 to 7 days

5. Shipping via Express Delivery Services

• Options: DHL, FEDEX, TOP CHRONO, and UPS
• Delivery time after purchase: 24h to 48h

After shipment, we will send you all the necessary information for receiving your package via WhatsApp or email.

Shipping Fees:
Shipping fees range from 2000 FCFA to 4000 FCFA, but can be adjusted based on the transport agency's conditions. For any purchase over 50,000 FCFA, shipping is free.

Section 3: Frequently Asked Questions

Q: Can I pay on delivery?
A: "No, payment for both the purchase and shipping must be made before shipping. We do not offer cash-on-delivery service in Togo. Packages are shipped through a travel and transport agency."

Q: What do I need to collect my package?
A: "You will need your ID and the package receipt to collect your order."

Q: Will I need to pay additional fees when receiving my package?
A: "No, there will be no additional fees to pay."

Q: In which cities in Togo can I collect my package?
A: "We currently ship to Lomé."

Q: Is it possible for the travel agency to lose my package during shipping?
A: "While it is possible, since 2015, we have had zero package losses."

Q: When will my order be shipped?
A: "Your package will be handed over to the transport agency as soon as possible (usually about 1 hour after payment). You will receive a confirmation message from the agency and YoupiLab, along with the shipping receipt via email or WhatsApp."

For any questions or assistance, feel free to contact us via WhatsApp at +229 01 61 04 16 22 or by email at sales@youpilab.com. Thank you for your trust, and we look forward to serving you at youpilab.com!

YoupiLab – Your partner in electronic components, across Africa.

For an easy guide, check out our YouTube video here: https://youtu.be/0lSLVhvlRmw